Airport Arrival

Airport Arrival

Follow these four steps when arriving at the airport.

1
Immigration

Follow signs for immigration after landing. A border officer will check your documents and ask about your trip. Answer truthfully.

2
Luggage

If you checked in any baggage, proceed to the baggage claim area to collect it.

3
Customs

After collecting baggage, proceed to customs for inspection to ensure no prohibited items.

4
Transportation

Locate personnel holding a Vivint sign for transportation to the hotel.

Travel Information

Airport Information

Winners Circle: Fly into and out of
PVR (Puerto Vallarta)











Hotel Information

Conrad Punta De Mita

Address:
Carretera Punta de Mita Sayulita Km 2
Punta de Mita, 63734, Mexico

Check in 4:00 pm in the lobby area







Passport Information

A valid, government issued passport is required for all guests, including infants, to enter Mexico. Your passport must be valid at the time of entry.

Please note, due to high travel time, passports are delayed, they are taking much longer to process. If you do not have a current passport or your passport expires before/during the trip, please apply TODAY.

Passport cards are NOT acceptable for travel.

Winners Circle

Resort

Explore the resort in detail by clicking below.

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Dining

Explore the dining options in detail by clicking below.

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Spa & Fitness

Explore the spa & fitness options in detail by clicking below.

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Activities

Explore the available activities in detail by clicking below.

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Frequently Asked Questions

Have a question not answered here? Reach out to us at Mexico2023@vivint.com

Can I bring a guest?

If you qualified to bring a plus one, your room will be covered by Vivint but you are responsible for their flight. If you did not qualify to bring a plus one, please reach out to Mexico2023@vivint.com for availability. The cost to bring a plus one is $1,510, plus the cost of their flight. You are responsible for booking their flights.

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Can I bring my children?

Children are welcome, you are responsible for covering the incremental cost. Maximum room occupancy is 4 per room (with a maximum of 3 adults per room). Please reach out to Mexico2023@vivint.com for rates and availability.

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Can I bring my family?

You can pay more to add 1 adult/1 child or 2 children to a room. Maximum room occupancy is 4 per room (with a maximum of 3 adults per room):

First Guest: $1,510
Additional 18+ Guest: $1,085
Children 17 and under: $700

Email Mexico2023@vivint.com for availability.

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Is alcohol included?

The cost for the alcohol package is $75++/person/day. You can purchase the alcohol package at your own expense with the resort upon arrival.

Please email Mexico2023@vivint.com for additional purchasing details.

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Can I upgrade my room?

The cost to upgrade varies depending on upgrade, but starts at $1,510 for a private room. Upgrades are based on availability and approval.

Email Mexico2023@vivint.com for availability.

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Can I attend if I'm pregnant?

Please consult with your physician prior to making any commitments to travel.

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Do I need a Passport?

A valid, government issued passport is required for all guests, including infants, to enter Mexico. Your passport must be valid at the time of entry.

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If I qualified for a flight, will Vivint book my flight?

If you qualified for a flight, you will have the option during registration to select for Vivint to book your flight or to receive a $750 flight credit. If you did not qualify for a flight, you can select for Vivint to book your flight and the cost will be charged back to you, or you can book your own flight.

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What if I would like to extend my trip?

During registration, you will be asked if you would like to extend your stay in Mexico. Extension is based on approval and availability. Extension will be at your own expense, email Mexico2023@vivint.com for availability.

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